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Customer service

Submit a complaint, get in touch or find answers to your questions

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Do you have a complaint?

Before submitting your complaint, make sure to:

• Include your name and the email address registered in Skipo

• Specify the type of complaint

• Include as much information as possible

• Include the date and time of the event

• Attach photos, videos or any file that may support your case

• We will get back to you within 1 to 5 business days, depending on the urgency

• Learn more about our complaint procedures in this link

Get in touch

Do you have more questions?